Support

Need help with GoPrompter? Email support@goprompter.app. We usually reply within one working day (Dubai time).

Quick answers

• Getting started: open GoPrompter and choose Help › GoPrompter Guide. The guide is available in 16 languages.
• Remote not working: pair it in System Settings › Bluetooth first, then use Remote › Set up remote buttons.
• Audience sees my controls: in the toolbar, choose Output › HDMI screen › Extend.
• Lost licence key: email us from the address you bought with, and we'll resend it.